Refund Policy
Last Updated: December 21, 2025
30-Day Money-Back Guarantee
We offer a full refund within 30 days of purchase if you're not satisfied with our service.
1. Refund Eligibility
You may request a refund if:
- Your request is made within 30 days of your initial purchase
- You are on a paid subscription plan (Professional or Enterprise)
- You have not previously received a refund for LegalPracticeAI services
2. How to Request a Refund
To request a refund:
- Email us at support@legalpracticeai.com with subject "Refund Request"
- Include your account email and reason for the refund
- We will process your request within 5-7 business days
3. Refund Processing
- Refunds are processed to the original payment method
- Credit card refunds may take 5-10 business days to appear
- PayPal refunds are typically processed within 24-48 hours
4. Subscription Cancellation
You can cancel your subscription at any time:
- Your access continues until the end of your billing period
- No partial refunds for unused portions of the billing period
- Previously generated documents remain accessible
5. Non-Refundable Items
- Free plan usage
- API usage charges beyond included limits
- Custom enterprise implementations
- Third-party integration fees
6. Contact Us
For refund inquiries:
Email: support@legalpracticeai.com
Response Time: Within 24 hours